Last updated: May 26, 2026
By downloading, accessing, or using Pump!Lab (the "App"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree, do not use the App.
Pump!Lab is a fitness tracking and social fitness application. It is not a medical device, not a personal training service, and not a healthcare service. Pump!Lab does not screen users for medical suitability to exercise. You are solely responsible for determining, in consultation with your physician or other qualified healthcare professional, whether you are medically suitable to perform any exercise or activity tracked, suggested, or described in the App.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information and to maintain one account per person. We may suspend or terminate accounts at our discretion.
When using any feature of the App, including chat, messaging, The Rack, challenges, and comments, you agree to:
You retain ownership of content you create in Pump!Lab (workout data, messages, posts, photos, and other contributions). By submitting content to Pump!Lab, you grant Pump!Lab a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, display, reproduce, and distribute your content within the App and in connection with operating and promoting the service.
You represent and warrant that you own or have the necessary rights to any content you submit, and that your content does not violate any third party's intellectual property, privacy, or other rights.
Coach Max / Coach Maxine sends data to Google's Vertex AI service (via Firebase) to generate AI responses automatically. When you use Coach Max / Coach Maxine, your workout data, muscle scores, and profile information are sent for processing. Google does not use this data to train AI models. Logs may be retained transiently for safety and abuse review, then deleted.
Coach Max / Coach Maxine is not a doctor, trainer, physical therapist, or other qualified professional, and no professional relationship is created by your use of Coach Max / Coach Maxine. Responses are generated automatically and may be inaccurate, incomplete, or inappropriate for your specific situation. Coach Max / Coach Maxine has no knowledge of your medical history, current health status, medications, injuries, or physical limitations. Do not rely on Coach Max / Coach Maxine for any medical, rehabilitation, nutritional, or safety-critical decision. Do not submit sensitive medical information to Coach Max / Coach Maxine.
You must consent to data sharing before using Coach Max / Coach Maxine. You can revoke consent at any time in Profile settings or by clearing your app data.
Pump!Lab is not a medical device and does not provide medical advice, diagnosis, or treatment. Nothing in the App — including workout suggestions, exercise descriptions, form cues, illustrations, Pump!Score values, Coach Max / Coach Maxine responses, leaderboards, or any other content — constitutes medical advice or a substitute for consultation with a physician, physical therapist, certified trainer, or other qualified professional.
Before beginning any exercise program, you should consult a physician, particularly if you have or suspect any cardiovascular, orthopedic, metabolic, respiratory, or other medical condition; are pregnant or postpartum; are taking medication; or have been sedentary. Exercise carries inherent risks, including muscle strain, joint injury, cardiac events, and in rare cases death. If you experience chest pain, shortness of breath, dizziness, lightheadedness, nausea, or any other concerning symptom during exercise, stop immediately and seek medical attention.
Exercise descriptions, illustrations, and any guidance in the App are general references and cannot account for your individual anatomy, injury history, equipment, or environment. You are solely responsible for performing exercises safely and with proper form, selecting appropriate weights and intensity, and determining whether any exercise is suitable for you.
You expressly acknowledge and agree that exercise and physical activity carry inherent and significant risks of bodily injury, illness, and death. You voluntarily assume full responsibility for all such risks, known and unknown, arising from your use of the App, your performance of any exercise referenced in the App, your reliance on Coach Max / Coach Maxine or any other feature, and your interactions with other users.
To the fullest extent permitted by law, you release, waive, and discharge Pump!Lab, its developer, owners, officers, employees, contractors, affiliates, and agents (collectively, the "Released Parties") from any and all claims, demands, damages, losses, liabilities, and causes of action, whether known or unknown, arising from or related to: (a) your use of the App; (b) any exercise you perform; (c) any content or guidance provided in the App, including Coach Max / Coach Maxine output; (d) your interactions with other users; and (e) any injury, illness, death, or property damage resulting from the foregoing.
California Civil Code §1542 Waiver. You expressly waive the protections of California Civil Code §1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You understand the significance of waiving §1542 and do so knowingly.
This release does not apply to claims that cannot be waived under applicable law, including claims for gross negligence, willful misconduct, or fraud.
THE APP AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, PUMP!LAB DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OPERATION. PUMP!LAB DOES NOT WARRANT THAT THE APP WILL BE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT COACH MAX OUTPUTS, PUMP!SCORE VALUES, EXERCISE DESCRIPTIONS, OR OTHER CONTENT ARE ACCURATE OR SUITABLE FOR YOU.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PUMP!LAB OR THE RELEASED PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF THE APP, REGARDLESS OF THE LEGAL THEORY.
THE TOTAL AGGREGATE LIABILITY OF PUMP!LAB AND THE RELEASED PARTIES ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100) OR (B) THE AMOUNT YOU PAID TO PUMP!LAB IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the limitation or exclusion of certain damages, so portions of this section may not apply to you.
You agree to indemnify, defend, and hold harmless Pump!Lab and the Released Parties from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the App; (b) your content; (c) your violation of these Terms; (d) your violation of any law or third-party right; and (e) any exercise or activity you perform in connection with the App.
The App integrates with third-party services including Apple HealthKit, Google Cloud / Vertex AI, Firebase, and others. Pump!Lab is not responsible for the availability, accuracy, or practices of third-party services. Your use of third-party services is governed by their respective terms and privacy policies.
Pump!Lab, the Pump!Lab name, the lightning bolt logo, Pump!Score, Coach Max / Coach Maxine, The Rack, Spotter, and Spotting are trademarks or service marks of the developer. You are granted a limited, revocable, non-transferable, non-exclusive license to use the App for your personal, non-commercial use. All other rights are reserved.
You acknowledge that these Terms are between you and Pump!Lab, not Apple, and Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the App. Apple is not responsible for addressing any claims by you or any third party relating to the App, including product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or similar legislation. In the event of a third-party claim that the App infringes intellectual property rights, Apple is not responsible for the investigation, defense, settlement, or discharge of that claim. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, have the right to enforce these Terms against you.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Before filing any claim, you agree to contact us at info@pump-lab.com and attempt in good faith to resolve the dispute informally for at least 60 days.
Except as set forth below, any dispute arising from or relating to these Terms or the App shall be resolved exclusively through final and binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, then in effect. Arbitration shall take place in Los Angeles County, California, or by videoconference at the claimant's election. The arbitrator's decision shall be final and enforceable in any court of competent jurisdiction. This arbitration agreement is governed by the Federal Arbitration Act.
YOU AND PUMP!LAB AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.
You and Pump!Lab each waive any right to a jury trial for any dispute covered by this Section.
You may opt out of this arbitration agreement by emailing info@pump-lab.com within 30 days of first accepting these Terms. Your email must include your full name, the email address associated with your account, and a clear statement that you are opting out of arbitration. Opting out will not affect any other provision of these Terms.
Either party may (a) bring qualifying claims in small claims court and (b) bring actions in court seeking injunctive or equitable relief to protect intellectual property rights.
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. For any matter not subject to arbitration, exclusive venue shall be in the state or federal courts located in Los Angeles County, California, and you consent to personal jurisdiction there.
If the class action waiver is found unenforceable as to any claim, that claim shall be severed and proceed in court, but the remainder of this Section 17 shall remain in full force.
We may suspend or terminate your account at any time, with or without cause, with or without notice. Upon termination, your right to use the App ends immediately. Sections 6 (license grants), 8–17, and 19–21 survive termination.
We may update these Terms from time to time. Updated Terms take effect immediately upon posting in the App or at pump-lab.com/terms. Your continued use of the App after any update constitutes your acceptance of the revised Terms. You are responsible for reviewing the Terms periodically for changes. We are not obligated to provide individual notice of updates.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Pump!Lab. If any provision is found unenforceable, the remaining provisions remain in full effect. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms; we may assign them without restriction. These Terms do not create any agency, partnership, joint venture, or employment relationship. Headings are for convenience only and do not affect interpretation.
Pump!Lab offers an optional premium subscription (monthly or annual), which may include a free trial. Subscriptions are sold and billed through your Apple App Store account. Payment is charged at confirmation of purchase, or — if a free trial applies — at the end of the trial period unless you cancel beforehand. Subscriptions renew automatically at the then-current price unless auto-renewal is turned off at least 24 hours before the end of the current period. You can manage or cancel your subscription, and turn off auto-renewal, in your device Settings → your Apple Account → Subscriptions. Premium features remain available through the end of the paid period. Refunds are handled by Apple in accordance with the App Store terms. Active Premium subscribers gain access to features including unlimited Coach Max / Coach Maxine conversations, unlimited custom routines, multi-day program planning, GPS tracking with elevation, detailed muscle visualization, full workout history, and Personalized Avatar. Apple notifies us of your subscription status (active, expired, refunded), which is associated with your account so Premium features are available across your devices. Pump!Lab Premium supports Apple Family Sharing; subscribers may share Premium access with eligible family members per Apple's Family Sharing terms.
Personalized Avatar is an optional, Premium feature. Personalized Avatar is restricted to users 18 and older. Biometric privacy laws place special requirements on collecting this data from minors, and we've chosen to limit the feature to adults. We collect your date of birth at opt-in to verify age. Personalized Avatar is not available to users in Illinois. By enabling it, you authorize Pump!Lab to send the selfie you provide to Google's Vertex AI service to generate a stylized avatar, as described in our Privacy Policy. The facial data processed is biometric information; you must give explicit, revocable consent before any processing occurs. Pump!Lab does not store your photo on its servers, and your generated avatar is stored on your device unless you separately enable Avatar Sharing (which displays your avatar to other Pump!Lab users on the Leaderboard, in The Rack, and in Chat). You may revoke consent and delete your avatar at any time in Settings → Personalize Avatar. Any dispute relating to this biometric processing is governed by the binding arbitration and class action waiver in Section 17.
Questions about these Terms? Contact info@pump-lab.com or visit our Support page.